Privacy Policy

This is our Privacy Notice to you about how we use and share your personal data. We are the Data Controller and our legal name is Mayfield Fellowship. We also trade as Mayfield Court.

We collect the personal data you provide us when you fill in the blanks in the website forms.

We also collect personal data from you when you fill in a contact form, from our cookies (see our Cookie Policy), when you call us, when you email us for any reason, when you provide information via post, paper-based documents, or face to face.

To fulfil the request or other order we use your data to allocate you the brochure, information, materials, any goods, manage and track your request or order, update you on progress, generate delivery notes and invoices, process payments and administration generally.

It is in our legitimate interests to use and share your personal data manage our business, to do our accounts, to identify other things you may like from us, interact with providers of services to us, to protect society, and protect your and our interests. We will pass it to businesses we sell all or part of our business to in the future.

We may share your data with your employer when requested or to raise issues.

The following is a list of the outside parties we use and share your data with:

• Microsoft Office - https://privacy.microsoft.com/en-gb/privacystatement
• Accountant: Warr and Co - https://warr.co.uk/privacy-policy/#:~:text=We%20take%20seriously%20the%20protection,hands%20of%20a%20third%20party
• GPS and District Nurses
• Solicitors: Brabners LLP - https://www.brabners.com/privacy-policy#:~:text=All%20third%20parties%20are%20required,data%20for%20their%20own%20purposes
• Sage: https://www.sage.com/en-gb/legal/privacy-and-cookies/
• Digitalised Care Planning: Care control - https://carecontrolsystems.co.uk/privacy-policy/
• Royal Mail - https://www.royalmail.com/gdpr
• Zoom - https://explore.zoom.us/en/privacy/
• e-medicare - https://e-mcs.org/privacy-policy.php

We combine the personal data given over the website with data we get from paper documents, data you provide over the telephone (including any text or other messages), and other sources.

We monitor and may record telephone calls and online chat for training purposes, to monitor customer service, to record and prove what was said or other issue.

We will keep your data for 7 years after the year you order it so we can comply with contract law issues, product liability issues, insurance issues, company law obligations, record keeping for accounting and tax audits. If there are any complaints or questions on product liability or insurance issues, we will keep your data for 6 years after the matter is dealt with. We may hold onto data were there are legal reasons to retain it.

We might use data for different purposes if similar or necessary to what it was initially collected for.

You have rights in relation to your data to ask to know what we process, access it, request correction if wrong or deletion, restrict or object to processing, request a copy is sent to another organisation, withdraw any consents and complain to the Information Commissioner. You can find out more by contacting us.

We have put in place appropriate security measures in relation to your data.

This helps us deliver the right goods.

We may share it with others to get the services we need.

We may share it with other businesses who will deliver the goods to you.

We need you to provide us with the following Sensitive personal data on the basis of your consent:

- health details [ ]

- ethnic and/or racial origin details [ ]

- religious or other beliefs [ ]

- sex life or gender orientation [ ]

- any convictions [ ]

Please tick to show that you will permit us to market our products to you by telephone [ ] text/MMS [ ] post [ ]

You can contact us by email at victoria.jones@mayfieldcourt.org or telephone 0151 283 9090 or post 40 Youens Way, Knotty Ash, Liverpool L14 2EP.

We will update our Privacy Notice occasionally and it will replace any prior version. The date of this notice is 30th June 2022.