What people say about us

Here are a few quotes and opinions from recent questionnaires, surveys and observations that have been carried out.

SDC10611"I feel the care here at Mayfield is outstanding, they go above and beyond to help all of the residents.  The residents were all happy and laughing every minute i was here.  Seeing the staff with the residents was very touching to witness.  A credit to the home - outstanding!"  J Howarth, Entertainer 10.6.16. 

"Despite an enormous work load, all staff contribute to the excellent family atmosphere.  My son could not be in a better place" A R Hoyle 10.6.16.

Resident Debbie said during an audit she was very happy with her care.  She feels well supported and she is being supported to become more independent.

"I see 2 clients within the home and the staff are always positive towards the clients and they are always willing to provide a person centred approach in meeting clients' needs" Community Learning Disability Nurse 23.5.16

Team

 

 

 

Meet The Team   

Carole Ackers is a registered nurse who holds a formal management qualification and has over 20 years experience in Senior Management in a residential setting.

Carole is supported by a team including a Head Of Care and a Deputy Head of Care who hold either the Registered Managers Award or NVQ level 5 in care and a team of 42 staff including; an Office/Quality Manager, an Activities Co-ordinator, Office Administrator, a Chef, two relief chef's, Care staff, Housekeeping staff and a Maintenance Person.

To ensure a continual high standard of care and support there is a comprehensive training programme that reflects mandatory training such as Fire Safety, First Aid, Food Hygiene, Safeguarding Vulnerable Adults, Moving and Handling and specific training that meets the needs of the residents who live at Mayfield Court.

Senior care staff are all trained in the safe administration of medicines and are a highly skilled group of staff with the appropriate skills and competency to undertake their role; all care staff have had drug administration awareness training.

A large number of care and other support staff have their national Vocational Qualification (NVQ) or are in the process of studying for the award to ensure that we maintain compliance with current and future standards in care)

In July 2016 Mayfield Court had an un-announced inspection by the CQC and in August 2016 Mayfield Court was awarded  an Overall Rating of OUTSTANDING.

 

Statement of Purpose

Welcome to Mayfield Court

Mayfield Court is a purpose built, single story building which is wheelchair accessible. All of our bedrooms are specifically designed to meet the needs of our residents.

We have six self contained flats incorporating fitted kitchens and en suite facilities. There are eleven rooms in the high dependency care unit. There are a further 22 single rooms with 19 of these having en suite facilities, in all a total of 35 rooms. All rooms have a nurse call system in place and, where required to promote independence, there are push door release buttons. For the residents with complex moving and handling needs there are track and hoists fitted to their rooms and, where necessary, central areas such as bathrooms.

 

Statement of Purpose/Service User Guide Statement of Purpose

 

Values

values

Our Values

Mayfield Fellowship aims to deliver care to the Residents who access the service of Mayfield Court in a manner that preserves and maintains their dignity, individuality, and privacy.

All staff on induction receive training on care deliver and the Core Values of Care which are fundamental to the philosophy of Mayfield Fellowship.

Aims and Objectives of Care Delivery

  • Fulfillment
  • Dignity
  • Privacy
  • Respect
  • Rights
  • Esteem
  • Quality of experience
  • Emotional needs
  • Choice
  • Equality and Diversity

These aims of objectives will be met by the high quality of care residents at Mayfield Court will receive from the care team which include:

  • Choice and independence in meeting their social, recreational, cultural and religious needs;
  • Regular meetings to discuss their social and care needs;
  • Maintaining each residents right to privacy and dignity at all times;
  • Being able to raise concerns or complaints about any aspect of their care without fear of being victimised;
  • Encouraged and supported to maintain contact with family and friends and to participate in hobbies and interests inside and outside of Mayfield Court;
  • Having unrestricted access to Inspectors from the Care Quality Commission during visits or any other significant health care professional.

Surveys will be undertaken to ensure views and experiences of residents, families and significant others are taken into account when making decisions about the delivery of care services.

Click here to find out what people are saying about us.

 

About Us

Mayfield photo 1

 

About Mayfield Fellowship

Mayfield Fellowship believes that all residents at Mayfield Court should be provided with a safe environment which embraces all aspects of their life.

We achieve this by ensuring that the services delivered at Mayfield Court meet the individual residents care and support needs and that through robust recruitment and selection procedures suitable qualified staff are employed. Our aim at Mayfield is to make sure we make everyone smile every day. We do this and lots more!

Mayfield Court Residential Care Home provides accommodation with personal care for both male and female residents who are physically disabled.

Mayfield Court does not provide nursing care.

Residents are treated with dignity and respect at all times and are encouraged and supported to maintain choice, control, and independence over their lives.

The Nominated Responsible Person at Mayfield Court is Carole Ackers, R.G.N. DMS., and as the registered manager. Carole is supported by a team of devoted and experienced care professionals and reports directly to Laurence Lee Chairman of the board. Laurence is a Solicitor has been with the Board of Directors at Mayfield Court since 1979 and became Chairman in 2016

about image1Mayfield Fellowship is a registered charity and a registered limited company and here our Mission Statement is: “We Listen, We Involve and We Work Together”

Mayfield Fellowship strive to ensure that Mayfield Court provides the Residents, who access the services, as a home that is secure, relaxed and reflects their personal choices in which their care and well being is of prime importance.